Contact
Updated 2026-06-22 // Personal-archive referenceDVD Converter Soft is an independent reference site, and feedback from readers is one of the main ways the guides stay accurate. If you have spotted a mistake, found a link that no longer works, or want to suggest a topic the guides don't yet cover, we would genuinely like to hear about it.
How to reach us
The best way to get in touch is by email:
We read every message. Because the site is run by a small team alongside other work, a reply can take a few days — please bear with us, especially for detailed questions.
What to write about
Messages that help the most include:
- Corrections — a step that no longer matches current software, an out-of-date detail, or anything that reads as inaccurate.
- Broken links — a guide link or reference that returns an error, so it can be fixed or replaced.
- Suggestions — a format, device or task you wish a guide covered, or a section that could be clearer.
- General questions — about the formats, settings or workflow described on the site.
What we can't help with
To set expectations honestly: this site is a neutral, independent reference, not the maker of any particular DVD program. We can't provide product support, licence keys, refunds or account help for third-party software — for that, contact the software's own publisher. We also don't host downloads, and we don't offer help with removing copy protection from commercial discs, which falls outside the personal-backup scope described in our About page.
Privacy
If you email us, we use your message only to reply to you and, where relevant, to correct or improve a guide. We don't add you to any mailing list or share your address. The site itself sets no tracking cookies — see the Privacy Policy for the full detail on the anonymous, cookie-free analytics it uses.